Ordafy
BEGINNERFor Businesses
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Using the Check-In Interface: Managing Product Entry

Master Ordafy's check-in interface for smooth entry and fulfilment. Learn how to scan order/booking QR codes, handle special cases, and track check-ins in real-time.

Introduction

The check-in interface is your tool for managing entry and fulfilment efficiently. Whether handling small gatherings or larger events, proper use of check-in tools ensures smooth operations.

Accessing the Check-In Interface

Navigate to your listing dashboard and click "Check-In" or access it directly from the business management page. The interface is optimized for both desktop and mobile devices.

QR Code Scanning

The primary check-in method uses QR code scanning:

  1. Open the check-in interface
  2. Use your device camera or scanner to scan customer QR codes
  3. The system automatically verifies the order or booking and checks in the customer
  4. Confirm check-in completion

Manual Check-In

For cases where QR codes aren't available:

  • Search for customers by name or email
  • Select the correct order or booking from the list
  • Manually mark as checked in
  • Add notes if needed

Real-Time Statistics

Monitor check-in progress with live statistics:

  • Total orders/bookings
  • Checked-in count
  • Remaining capacity
  • Check-in rate percentage
  • Statistics by variant or type

Handling Special Cases

Manage various scenarios:

  • Duplicate Check-Ins: System prevents duplicate check-ins automatically
  • Invalid or Refunded: Handle cancelled or refunded orders/bookings appropriately
  • VIP Access: Use special check-in processes for VIP customers
  • Group Check-Ins: Check in multiple customers from the same order

Offline Mode

Ordafy's check-in app works offline. Check-ins sync automatically when connectivity is restored, ensuring you never lose data.

Exporting Check-In Data

Export check-in lists during or after your event or service for:

  • Security purposes
  • Catering or capacity counts
  • Post-event analysis
  • Certificates or records

Best Practices

  • Test check-in equipment before go-live
  • Train staff on the interface
  • Have backup devices ready
  • Monitor statistics throughout
  • Export data immediately after

Conclusion

Mastering the check-in interface ensures smooth entry and accurate tracking. Practice with test orders or bookings before going live to build confidence.