Find and book a service on Ordafy

Book with the important details in front of you

On Shop, you can find local and online services, compare options, choose a time, and keep booking messages and payment details together. This guide covers what to check before you commit.

1. Search for what you need

1. Open Shop and search for a service or browse a category.
2. Use filters such as location, price, service type, or availability where available.
3. Open promising listings and compare more than the headline price.

2. Check the listing carefully

• What is included: Make sure the description covers the result or work you expect.
• Service option: Check the duration, group size, level, or package you are choosing.
• Where it happens: Confirm whether you travel, the provider travels, or the appointment is online.
• Total cost: Look for deposits, later balances, optional extras, or travel charges.
• Timing: Allow enough time before and after the appointment.
• Policies: Read the cancellation, rescheduling, and refund terms.
• Trust: Review the provider profile, photos, ratings, and recent customer feedback.

3. Choose a date and time

1. Select the service option that fits your needs.
2. Choose an available date and time.
3. Add useful notes, such as accessibility needs, the type of problem, or important measurements.
4. Check the time, location, price, and payment due before continuing.

Only share information the provider needs to deliver the service. Do not put card details, passwords, or identity documents in booking notes.

4. Complete payment or send the request

Depending on the provider’s settings, you may pay the full amount, pay a deposit, or arrange payment later. Some bookings confirm immediately; others stay pending until the provider reviews them. Your confirmation screen and message show what happened.

5. Follow your booking

Open Bookings in your Shop account to:

• See whether the booking is pending, confirmed, changed, cancelled, or completed
• Check the appointment time and payment status
• Read and send messages connected to the booking
• Review receipts or payment information
• Request a cancellation or change when the provider’s policy allows it

If you need to change your plans

Contact the provider through the booking as early as possible. Review the cancellation window before requesting a change. If a refund applies, timing can depend on the provider’s policy, payment method, and bank processing time.

On the day

• Check the final time, address, access instructions, or online meeting details.
• Arrive or join on time and bring anything listed by the provider.
• If you are delayed, message the provider through the booking.
• For an in-person balance, ask the provider to confirm that payment is recorded.

After the service

Once the booking is completed, leave a fair review based on what was promised, communication, punctuality, and the service you received. If there is a problem, contact the provider through Ordafy first and explain the outcome you want.

Common questions

Why is my booking still pending?

Some providers approve requests manually. Watch your messages. If the appointment is soon and there is no response, send a polite follow-up through the booking.

Is a deposit the full price?

Usually not. The listing and checkout should show the total, the amount due now, and any remaining balance. Check those amounts before paying.

Can I book products and services from the same business?

Many Ordafy businesses offer both. Product delivery and service appointment details may be handled separately, so review each part of your order.

How do I start selling my own services?

Start from Shop, choose the option to onboard as business, and follow list your first service.

Browse and book on Shop

Open Shop, compare the full offer, and book only when the time, location, price, and cancellation terms are clear.