List your first service for bookings

Make what you do bookable

If customers book your time — haircuts, lessons, repairs, classes, consultations — list it as a service in Ordafy Business. Customers find and book it on Shop. You keep the listing, availability, bookings, and payments in one place.

Before you create the listing

• Work in the correct organisation if you manage more than one business.
• Finish your business profile: name, logo, contact details, and a short introduction customers will recognise.
• Complete payout setup if you will take deposits or online card payments. Ordafy uses Stripe Connect or Paystack depending on your market.
• Decide what the customer gets, how long it takes, where it happens, and what it costs.

1. Create the service

1. In Ordafy Business, open Services.
2. Choose Create service.
3. Use a name that says what they are booking, such as “60-minute sports massage” or “Boiler inspection”.
4. Write a short summary for search results, then a fuller description of what is included.
5. Pick the closest category and say whether the service is online, at your location, at the customer’s location, or more than one of these.

2. Set prices, options, and duration

One option is enough when every customer gets the same thing. Add variants when they need a choice, for example:

• 30 minutes, 60 minutes, or 90 minutes
• Standard, premium, or group session
• Consultation only or consultation with follow-up

Give each option a plain name, accurate duration, and total price. Call out extras or limits before checkout. Ordafy fees are on Pricing.

3. Add photos that show the work

Use a clear cover photo and a small gallery when it helps people see the result, space, equipment, or how you work. Prefer your own recent photos. Do not promise a result you cannot deliver consistently.

4. Set your availability

1. Open Availability and add your working days, hours, and timezone.
2. Set notice rules so customers cannot book sooner than you can prepare.
3. Set how far ahead customers may book.
4. Block holidays, travel, and other times you cannot take appointments.
5. If you already use another diary, connect it from the service’s Calendar. See connect your calendar.

5. Choose how bookings are accepted

Use manual approval if you want to review every request. Use automatic acceptance only when your hours and connected calendars are reliable. Add a realistic cancellation and rescheduling policy, and say whether customers pay in full, pay a deposit, or pay later.

6. Check the customer experience

Preview the listing before you publish. Read it as a new customer and make sure these answers are obvious:

• What will I receive?
• How long will it take?
• Where will it happen?
• What will I pay now and later?
• What happens if I need to cancel?

Publish when the details are accurate, then open the listing on Shop and do a final check. Share the Shop link from your website, social pages, messages, or booking button.

When a booking comes in

Open Bookings to see the customer, option, time, notes, and payment status. Confirm or decline promptly, and use the booking conversation for directions, prep notes, or questions. The full routine is in manage service bookings.

Common questions

Can I save a service before publishing it?

Yes. Keep it as a draft while you finish the description, photos, prices, or schedule.

Should I create a product or a service?

Create a service when the customer reserves your time. Create a product for a physical or digital item sold without an appointment. Many businesses offer both.

Do I need payout setup to write a listing?

No. You can prepare a draft first, but finish payout setup before accepting deposits or online card payments.

Publish and check Shop

Keep the description honest, the price complete, and the Calendar current. Publish the service and confirm how it appears on Shop. If you are booking a service rather than selling one, see how to find and book services.