Connect your calendar so customers only book free times

Keep one reliable view of your time

Calendar sync helps Ordafy respect appointments and commitments you already hold elsewhere. Busy events can close matching times on your service, and confirmed Ordafy bookings can appear in the calendar your team already checks.

Before you connect

• Set your normal working hours and timezone in Availability.
• Choose a work calendar that contains the commitments that should make you unavailable.
• Avoid connecting a calendar full of reminders, birthdays, or all-day notes unless those events should block bookings.
• Check each service duration so Ordafy blocks enough time for the appointment.

1. Open the service Calendar

1. In Ordafy Business, open Services.
2. Select the service you want to protect from clashes.
3. Open its Calendar and choose the calendar connection option.

Your main Calendar shows appointments across the business. The calendar inside a service controls how that service checks and shares availability.

2. Connect Google Calendar

1. Choose Connect Google Calendar.
2. Sign in to the Google account that owns your work diary.
3. Review the permission request and continue.
4. Select the correct calendar — the one you actually use day to day.
5. Choose how information should move, then save.

Choose the right sync direction

• Import: Events from your outside calendar block matching Ordafy times. Use this when your existing diary is the main source of availability.
• Export: Confirmed Ordafy bookings appear in your outside calendar. Use this when staff need Ordafy work in their usual diary.
• Both ways: Outside events block Ordafy times and Ordafy bookings appear outside. Use this when both calendars are used every day.

3. Connect Apple Calendar, Outlook, or another calendar

If your calendar provides an iCal subscription link:

1. Copy the calendar’s shared iCal link from your calendar provider.
2. In the service Calendar, choose Add iCal calendar.
3. Paste the link, give the calendar a clear name, and save.

Treat a shared calendar link like a password. Only add it in Ordafy, and replace it through your calendar provider if it is ever shared by mistake.

4. Test before you rely on sync

1. Add a short test event to the connected calendar during a normally bookable time.
2. Allow time for the calendars to refresh.
3. Check the service Calendar and confirm that time is unavailable.
4. Remove the test event and check that the time becomes available again after the next refresh.
5. If you export bookings, use a safe test booking and confirm it appears in the outside calendar.

Good diary habits

• Add holidays, travel, staff meetings, and private appointments as soon as they are agreed.
• Use the same timezone in Ordafy and your outside calendar.
• Leave preparation or travel time around appointments.
• Review busy dates before seasonal peaks or promotions.
• If you disconnect a calendar, immediately add important unavailable times manually.

If something looks wrong

• A busy time is still bookable: Check that the event is on the connected calendar, is marked busy, and uses the expected timezone.
• Every day looks blocked: Look for all-day events, repeated events, or a calendar full of personal reminders.
• New events stopped appearing: Reconnect the account or replace an expired iCal link.
• The wrong diary is connected: Remove it and connect the correct work calendar.

Does sync accept bookings for me?

No. Sync helps decide whether a time is free. If you use manual approval, you still review requests in Bookings. If you use automatic acceptance, keep every connected calendar accurate.

Check the first week carefully

Compare new appointments in both calendars for the first few days. Once times are moving correctly, use manage service bookings to set a simple daily routine.