Manage Orders and Bookings During the Day
Keep orders, bookings, stock, in-person sales, and customer updates under control as the day unfolds.
In a nutshell
Work from one shared picture
Busy days stay manageable when everyone can see what is paid, due, delayed, or complete. Ordafy Business surfaces that across Home, Catalogue, People, Finances, and Tools.
Step 1: Start with Home
- Open Home and scan current activity.
- Open Catalogue, then Orders, for items to fulfil.
- Open Bookings for today’s appointments.
- Check Calendar and Inventory for clashes or shortages.
Step 2: Update work as it happens
Mark dispatches, collections, completed appointments, cancellations, and no-shows promptly. Accurate statuses prevent duplicate work and make handovers easier.
Step 3: Handle in-person demand
Open Tools, then POS, for walk-ins and counter sales. Confirm payment before handing over goods and keep cash records accurate.
Step 4: Deal with exceptions
- Contact customers early about delays.
- Use booking tools for genuine reschedules.
- Open Tools, then Payment Links, when a remote balance needs collecting.
- Use Support when a platform issue blocks trading.
Frequently asked questions
Do I need a special live mode?
No. A reliable routine across Home, Orders, Bookings, Calendar, Inventory, and POS is enough.
What if payment status is unclear?
Check the original sale, then open Finances and Settings → Payouts & settlements. Do not fulfil an uncertain card payment until you confirm it succeeded.
What to do next
Pair this with the day-of checklist and troubleshooting guide.
Related guides
Add Your First Product
List a product, set prices and stock, set up payouts, and publish it so customers can buy on Ordafy Shop.
Collect Extra Product Details at Checkout
Ask for sizes, personalisation, delivery notes, and other details you need before you fulfil an order.
Manage Orders from Sale to Fulfilment
Review new orders, fulfil them accurately, handle refunds, and keep customers updated.