Introduction

During live products, real-time management tools help you monitor activity, respond to issues, and ensure everything runs smoothly. Ordafy's live product features provide comprehensive control.

Accessing Live Product Dashboard

Navigate to your product and click "Live Product" to access real-time management tools. The dashboard updates automatically with current product data?.

Real-Time Check-In Monitoring

Monitor check-ins as they happen:

• Live check-in count
• Peak check-in times
• Variant or type breakdown
• Staff performance metrics
• Issue alerts

Customer Management

Manage customers in real-time:

• Search and locate customers
• View customer details and orders/bookings
• Handle special requests
• Process transfers or changes
• Send instant notifications

Communication Tools

Communicate with customers during products:

• Send push notifications
• Broadcast announcements
• Respond to customer messages
• Share updates and changes

Issue Resolution

Handle common issues quickly:

• Invalid or refunded order resolution
• Duplicate check-in handling
• Access problem troubleshooting
• Emergency contact management

Activity Monitoring

Track product activity:

• Real-time check-in updates
• Engagement metrics
• Session or event tracking
• Network activity monitoring

Mobile Access

Manage products on-the-go with mobile-optimized live product tools. Access all features from your smartphone or tablet for maximum flexibility.

Post-Product Actions

After products, use live dashboard to:

• Export final check-in data
• Generate product summaries
• Send post-product communications
• Review performance metrics

Best Practices

• Test live features before products
• Have backup devices ready
• Assign team members to monitor different aspects
• Respond quickly to issues
• Document any problems for future improvement

Conclusion

Effective live business management ensures smooth operations and quick problem resolution. Familiarize yourself with live tools before products to maximize their value.